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AI agent email use cases
Wherever an AI agent sends email on someone's behalf, the same risks appear. Qorami sits in front of the send and answers send / ask a human / block, with a risk profile tuned per team. Here's how it maps to common workflows.
SDR & sales agents
Risk: an agent promises a discount, a price, or a "sign by Friday" commitment nobody approved.
Use the sales profile: pricing, discounts and signature pressure are routed to a human for one-click approval before sending. Routine follow-ups still go out instantly.
Customer support agents
Risk: an agent grants a refund, a compensation, or escalates a sensitive complaint badly.
The support profile flags refunds, compensation and unhappy-customer tone for review, so a human confirms anything that commits the business.
Internal & ops automations
Risk: an agent leaks an API key, a password, an internal document, or a list of contacts.
Pattern detection blocks real secrets (sk_live_…, AWS keys, private keys) and bulk personal data outright — even when no obvious keyword is present.
Contracts & finance agents
Risk: an agent sends a contract clause, an IBAN, or a financial commitment without sign-off.
The legal-finance profile is strictest (and escalates to a stronger model): contracts, payments and confidential data are held for human approval.
New here? Read the guide on stopping wrong agent emails, browse the API docs, or just try it.
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